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Certified Insurance Service Representative

***IIABSC will continue to offer both classroom and live virtual CISR seminars in 2021***

The CISR program stresses the understanding and analysis of risks and exposures. Designed for producers, CSR's, account executives and other insurance professionals, the CISR program fills the need for quality insurance education and training.

Each course is one day of instruction followed by an optional examination (no exam required for CE credit). The successful completion of five of the nine course examinations earns the CISR designation. You have three years from the end of the year you pass your first exam to complete your CISR designation.

To maintain the designation, particpants must annually attend at least one program sanctioned by The National Alliance for Insurance Education & Research. No testing is required to maintain the designation.


SELF-PACED:   All CISR can also be taken self-paced online format.  Click link and enter code IIABSC at checkout. You have 60 days to complete the course. Testing and proctor are required.  See LIVE webinars page FAQs below for info about temporary testing requirements.


***Be sure to register through the IIABSC Education Calendar to assure seminar is approved for CE and in your time zone!***

Continue earning or updating your CISR or CISR Elite designation during the COVID-19 crisis with our new CISR  Live webinar series, starting back in August. These live webinars function just like a virtual classroom. 

You will:

  • See the instructor in real time 
  • See speaker presentations
  • Participate in Q&A sessions
  • Be in class all day with regular breaks and an hour for lunch
  • Participate from the comfort and convenience of your home or office
  • Online exam for designation credit from home/office the following week


South Carolina CSR of the Year

Do you know an outstanding Customer Service Rep? Nominate them for the SC CSR of the Year. They are not required to hold or be pursuing the CISR designation to be eligible. Deadline May 1. 

 Learn more

The Next Step: CISR Elite

As a CISR, you already know the value of an ongoing commitment to professionalism. To earn CISR Elite status, you must attend and pass all nine CISR courses. You already keep your education up-to-date by meeting your annual update requirement. Why not earn CISR Elite status in the process? You get an additional three years to complete your CISR Elite status.

 Learn more


CISR Update Requirement

Once you attain the CISR designation and experience the career fulfillment that comes along with it, you will want to make sure your knowledge and expertise stay up to date. A commitment to annual continuing education makes that possible.

To maintain the CISR designation, you are required to complete one of the following skills-enriching courses every year by the last day of your birth month:

    • Any CISR course
    • William T Hold seminar
    • Dynamics of Service seminar
    • CIC Institute**(updates CISR for 2 years)

Consult your PROfile for your update deadline.

2021 CISR Classroom and Virtual Calendar

View/ register for upcoming courses on our online calendar

Download CISR information sheet, including course descriptions


CISR CANCELLATION POLICY:  No refund for cancellations within 10 business days of a class. Changes made within 10 business days of the class will incur a $35 processing fee. Substitutions are permitted with prior written notification. If you do not attend, and do not notify IIABSC 24 hours prior to the seminar, you will not be allowed to transfer your registration fee and will not receive a refund.  All cancellations and transfers must be submitted in writing.

IIABSC gladly complies with Title III of ADA.