ACT Tools & Resources: Building the right foundation

AI tools are advancing quickly, but successful adoption still depends on strong policies, documented processes and reliable data.

Recent research by our national association found that more than half of agencies do not yet have a documented AI policy, and many participating agencies told us their core business processes are not fully documented.

These resources can help (website member login required):

• Updated Sample AI Policy —
  A customizable starting point for responsible and secure AI use.
  
• AI SOP Generator and Process Documentation Resource —
  Helps agencies document and strengthen a process before trying to automate it.
  
• Bad Data Toolkit —
  Helps agencies recognize and begin addressing data-quality problems.
  
• AI Governance Framework —
  Provides guidance on ownership, oversight, safeguards and acceptable AI use.
  
• AEO/GEO Guide —
  Explains how agencies can remain visible as consumers increasingly use AI-powered search.