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Big "I" Markets Frequently Asked Questions

FAQ Home

The most common misconception about Big "I" markets is that agencies could service all the needs of all of your clients from its products. Unfortunately, that is not the case. Big "I" Markets is purely a supplemental service of mostly Excess & Surplus lines. Which leads us to our number two most commonly question...

How do I see what products are available?
The most accurate list of available products in our state is the one displayed when logged in to Big "I" Markets.  (You do not have to register your agency for Big "I" Markets in order to view the list of products.)


FAQs are grouped below by category. Click on the category name to view answers.

Send additional questions directly to Big "I" Markets staff by emailing

See also our main Big "I" Markets page​

New business commissions for Big I Markets policies bound with Westfield and effective 3/24/2023-5/01/2023 have increased from 66% to 85% of the total commission. Westfield offers Package, BOP, and monoline Workers' Compensation on an admitted basis to over 600 small business classes. Preferred risks include Construction, Real Estate, Mercantile, Services, Wholesale, Offices, Healthcare, Restaurant & Recreational Hospitality, and Manufacturing.
Answers the following questions about Big 'I' Markets usernames and passwords: How can others in my agency get their Username/Password? Can I add users?
Answers the following questions and troubleshooting on quoting in Big 'I' Markets: How do I request a quote? How do I know when a quote is issued? Why was my quote declined? How do I contact the Underwriter? I requested a quote but now I don't see it. I can't open the quote. I can see the quote but I can’t open the file. When I click on Request a Quote it says 'This product is not available to quote.'
Brief summary on the claims reporting process of Big I Markets products.