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Big "I" Markets Frequently Asked Questions
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The most common misconception about Big "I" markets is that agencies could service all the needs of all of your clients from its products. Unfortunately, that is not the case. Big "I" Markets is purely a supplemental service of mostly Excess & Surplus lines. Which leads us to our number two most commonly question...
How do I see what products are available?
The most accurate list of available products in our state is the one displayed when logged in to Big "I" Markets. (You do not have to register your agency for Big "I" Markets in order to view the list of products.)
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Answers the following questions:
How do I register my agency for Big 'I' Markets?
I tried to register my agency and was told I don't have Admin rights.
Individual producer role is not activated
Answers the following FAQs on Big 'I' Markets training webinars:
Do you offer Training?
How to access the Big 'I' Markets webinar library
Answers the following frequently asked questions about Big 'I' Markets commissions:
What are the Commission levels?
When are commissions paid?
Answers the following questions about Big 'I' Markets usernames and passwords:
How can others in my agency get their Username/Password?
Can I add users?
Answers the following questions and troubleshooting on quoting in Big 'I' Markets:
How do I request a quote?
How do I know when a quote is issued?
Why was my quote declined?
How do I contact the Underwriter?
I requested a quote but now I don't see it.
I can't open the quote.
I can see the quote but I can’t open the file.
When I click on Request a Quote it says 'This product is not available to quote.'
Brief summary on the claims reporting process of Big I Markets products.
