Any agency looking to improve its performance should participate in our series of 15-minute webinars by our national association's Best Practices team on topics relevant to creating success in key areas of importance to agency operations.

Best Practices research gives agencies and the industry, key benchmarks and operational information for growth, profitability, productivity and financial stability.

Registration and session descriptions are available for this free Best Practices for Agency Operations webinar series, which includes:

Weighted Average Shareholder Age "WASA" (ondemand)

Agents Council for Technology Presents the Customer Experience Lifecycle
(June 6, 2:00 pm EDST)

The Buyer Coverage Ratio: The Most Important Metric in Perpetuation
(July 23, 2:00 pm)

2018 Best Practives Study Overview (Sept. 18, 2:00 pm)

Past webinars, available on demand:

Key Data – What to Watch – What To Be Concerned About

Sales Velocity 

Navigating Unconscious Biases to Enhance Your Agency's Success 

Technology Insights

2017 Best Practices Study Update Highlights 

These short webinars are a great place to learn more about Best Practices and the multitude of ways this research can be used to aid in agency management, and the end goal of increasing agency value. We encourage you to consider attending one or more of these webinars to gain additional insight into the Best Practices Agency culture.