Skip Ribbon Commands
Skip to main content

South Carolina Coronavirus Resource Page

What you and your agency staff need to know about coronavirus in South Carolina


IIABSC has been closely monitoring COVID-19 in our state and following official recommendations has decided to reschedule all classroom courses and events in March and April.  

IIABSC will continue to make additional informed decisions for scheduled events. Updates can be found here  and/or will be sent via email. Thank you for your patience and understanding.


IIABSC has made the decision to postpone the following scheduled events at this time:

Young Agents Charleston Networking Event,   3/19
Rescheduled date TBD

Young Agents Scholarship Golf Tournament, 4/20
Rescheduled for 6/29 (tentative)

To protect our staff, instructors and attendees, IIABSC has made the decision to postpone the following in-person classes at this time (updated as of 3/17/2020):

AIAM 1, 3/18, Columbia,  rescheduled for 5/28

CISR - IC1,   3/24, Columbia,  rescheduled for 6/25  (CISR Live Webinar available -  5/14/20)  
Agency Perpetuation,   4/1, Columbia,  rescheduled for 7/21

CISR-PR, 4/1,   Rock Hill,   rescheduled  for 6/3    (CISR Live Webinar available - 5/20/20)

Hiring, Managing & Eval. Personnel, 4/2,  Columbia,  rescheduled for 7/22

AIAM 4, 4/8,  Greenville,  rescheduled for 6/16

CISR-IC2,   4/8,  Charleston, rescheduled for 6/23   (CISR Live Webinar available - 5/6/20)

CIC Ruble Graduate Seminar,  4/15 -16,   Myrtle Beach,  rescheduled for 9/2-3

E&O Seminar Roadmap to Cyber & Privacy Ins,  4/21,   Greenville, rescheduled for 7/28

 E&O Seminar Roadmap to Cyber & Privacy Ins,  4/22,   Columbia,  rescheduled for 7/29

E&O Seminar Roadmap to Cyber & Privacy Ins,  4/23,   Charleston,  rescheduled for 7/30

AIAM 6,  4/28,  Hilton Head,  rescheduled for 9/9

CISR-IC1,   5/6,   Hilton Head,  rescheduled for 8/27  (CISR Live Webinar available - 5/14/20)

CISR-PM,   5/7,   Greenville,  rescheduled for 8/4  

CISR-WTH,  Greenville - Cancelled  (CISR Live Webinar available)

MLIS-Understanding D&O,  5/13,   -    rescheduled for 9/24

MLIS-Employment Practices, 5/14 -    rescheduled for 11/4

CISR-PA, 5/20 -  Cancelled  (CISR Live Webinar available - 5/18/20)

CISR-AO, 5/21,  Florence,  rescheduled for 8/12  (CISR Live Webinar available - 5/13/20)

Attendees of these seminars will automatically be re-enrolled on the new dates, but of course you may request a full refund in writing and cancel your registration for any reason if the new date does not work for you.

The SCDOI has granted all producers with a compliance deadline in March, April, May and June an additional 90 days to complete their CE requirements.   

The National Alliance has granted an automatic extension until Sept. 30 for all their designees (CIC, CISR, CISR Elite, CRM) with updates  between March-June. 

CISR Live webinar series
IIABSC has teamed up to bring you CISR Live Webinars, starting in May. They function just like a virtual classroom, not like the self-paced online courses offered by the National Alliance.

  • See the instructor in real time 
  • See speaker presentations
  • Participate in Q&A sessions
  • Be in class all day with regular breaks and an hour for lunch
  • Participate from the comfort and convenience of your home or office.
  • Online exam for designation credit from home/office the following week

Learn more       See also short video below for details. 

ABEN Webinars

Also, IIABSC has a catalog of more than 60 webcasts and webinars approved for CE credit WITH NO TEST REQUIRED. Register for any ABEN webinars and receive 25% off between now and May 31 using discount code VIRUSFREECE. 


Trusted Choice COVID-19 Relief Fund

Progressive Insurance company has provided $2 million (and Foremost, Bristol West have since contributed $500,000) in funding to establish the Trusted Choice COVID-19 Relief Fund founded to provide relief to Big I member agencies, agents and agency employees who are experiencing economic strain and hardship due to COVID-19. They intend to start awards to hot-spot states and areas with the most need, but this program is open to all agencies. Watch our video below and apply onlineContact with questions.



The Workplace: 

Big "I" Hires and HR Affinity: Plan for COVID-19 

Steve Anderson: Protect Yourself From Coronavirus Scams

Big "I" Hires: Coronavirus and Sick Leave

ACT: Disaster Planning Toolkit

ACT: Work from Home Best Practices

CDC: Resources for Travelers

Memo Coronavirus and Flu Prevention.docx Source SHRM 

Memo Temporary Telecommuting Arrangements.docx Source SHRM

Forbes: How Coronavirus Is Creating a Watershed Moment for Remote Work

Tips for working from home

FREE BIG I WEBINAR - IIABSC Tech Tools for Working Remotely 


IIABSC leadership got together for a panel discussion to help member agencies quickly implement a work-from-home strategy using easily accessible and inexpensive technology. Webinar covers types of technology needed, security concerns, interoffice communications, mail processing, binding policies remotely, handling phone calls remotely, in-person visitors and using video to conduct business.

"Six Tips to Help Your Insurance Agency Thrive Working Remotely" by Andrew Muller, Mappus Insurance Agency & IIABSC Technology Committee.  Tools to get you started as well as a few concepts to keep in the forefront.

"If Not Now, When?" by Cheyl Koch, Agency Management Resource Group. Now is the best time to consider policies and other employment issues that come with remote work.

FREE BIG I WEBINAR - Your Agency and Telework-Dos, Don'ts and Practical Advice.   Featuring Claudia St. John, SPHR, SHRM-SCP, President, Affinity HR Group, Inc., a Big “I” Hires partner, to get practical and actionable advice on how to implement a remote work plan for your agency.


TIPS TO AVOID E&O CLAIMS:   Our advice is no different from any other time. If your agency has developed good practices, you will be better positioned to avoid problems. Includes sample letter to commercial clients.     (+More...)

DOs AND DON'Ts FOR WHEN AN E&O CLAIM ARRIVES:    COVID-19 has changed the agency E&O landscape for the next several months. Proper actions and reactions when threatened or served with an E&O suit arising out of this pandemic are of utmost importance. Remember these “dos” and “don’ts” if you find yourself in an E&O situation.     (+More...)

REGARDING CARRIER DIRECTIVES TO DENY CLAIMS:   We hear agents are being told to deny claims related to COVID-19 and STRONGLY advise AGAINST determining coverage for carriers. Here's why...   (+More...)

Families First Coronavirus Response & Coronavirus Aid, Relief and Economic Security (CARES) ActS

LegConf2020-450px.pngGet up to speed on the many legislative, regulatory and legal challenges to your profession happening now. Four sessions, 45 minutes each, available on demand. One link and password to view all events. Registration is FREE.     LEARN MORE

FREE WEBINAR:  Agency CFO Advisory Group LLC  explains the info needed for Payroll Protection Program loans.   Available on demand.  Also, view webinar slides and worksheet calculating  how much to borrow and share with clients.



FREE WEBINAR:   InsurBanc CEO discusses Payment Protection Program loans.  Available on demand.

CARES ACT: Paycheck Protection Program loans v EIDL Grants "Flowchart"

National Treasury and Paycheck Protection Program (SEE ASSISTANCE FOR SMALL BUSINESSES)  More about the forgivable  Small Business Administration  (SBA) loans to keep employees on the payroll and other select operating expenses like rent, morgage and utilities. Aim is to have funds available locally by April 3. Includes information for borrowers and loan application.   View/download PPP Fact Sheet

National Big I summary of CARES Act  (Source: HR Affinity)

National Big I summary of Families First Coronavirus Response Act (SOURCE: HR Affinity)

SC Chamber of Commerce summary of FFCRA

Dept. of Labor Q&A regarding FFCRA

DOL FFCRA fact sheets for employers and for employees

FFCRA Notice to Employees Poster 
All employers covered by FFCRA (have fewer than 500 employees) must either post this notice where they post federal wage and hour posters or send to employees via electronic copy.

FFCRA  FAQs by Fisher Phillips employment law firm



As jurisdictions consider shelter-in-place and stay-at-home mandates, agents are asking if agency operations are included in the definition of “Essential.”   (+More...)

CLIENTS CONSIDERED NON-ESSENTIAL: See Big  I VU's Coronavirus and Commercial Property Vacany Concerns article.    COVID-19 - Vacancy Provisions.docx

Coronavirus Coverage Issues

Overview by IIABSC Vice President Becky McCormack touches on business income, civil authority, property, CGL, auto, workers comp coverages.   (+More...)

Cybersecurity Threats during COVID-19

FROM BIG I NY:  As we are collectively distracted by the global healthcare crisis, cybercriminals are exploiting the situation in many ways. Study by Big I NY covers latest online scams as well as vulnerabilities of increased remote workforce and strained IT staff and tips to protect your agency.    (+More...)

FROM STEVE ANDERSON (TechTips):   Work-from-home vulnerable to computer viruses, fake information dashboard sites, typosquatters and travel scams.   (+More...)



SCDOI Coronavirus page

Bulletin 2020-3 discusses licensing during COVID-19 crisis
The SCDOI has granted all producers with a compliance deadline in March, April, May and June an additional 90 days to complete their CE requirements.  They have also extended surplus lines broker license renewal deadline by 90 days, now due Aug. 31.  Bulletin also discusses temporary licensing without fingerprinting requirements and online testing.

Bulletin 2020-02 encourages industry to work with consumers
Director and SCDOI are expecting the insurance industry to “do the right thing” for insurance consumers. This action could include extending cancellation and non-renewal deadlines or extending premium payment deadlines among a number of other areas where consumers may request help. If agents encounter situations where this bulletin is not being followed, please share with IIABSC President Frank Sheppard.


SC DHEC Coronavirus page


SCDEW unemployment benefits for displaced workers

U.S. Small Business Admisinistration

SBA info on assistance specifically to keep employees on the payroll (Paycheck Protection Program)

SBA info on Small Business Disaster Assistance

Classes/events may be postponed, but we're still here for you!

Some of us are working remotely as schools have been closed, but we are all still reporting for duty every day.  It is encouraged to send an email in addition to any voice mails that you leave, but we are monitoring all channels of communications and will contact you back as soon as possible!