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**Information will be added as it becomes available**

Wednesday, March 4, 2020

7:15 am Registration desk opens
Ballroom Pre-function - Upper Level

8:00-11:00 am Early Bird CE Session:
Ballroom C
SPEAKER: Lisa Sharrard, CFM, ANFI, CPM- Owner,  Choice Flood Insurance, LLC
Flood Insurance: Things are Changing
Approved for 3 hrs. P&C 

*Breakfast Pastries & Coffee provided to EB Session Attendees*

8:30-10:30 am 
Exhibitor Set-up
Ballroom A&B

11:00 am-6:00 pm
 Exhibit Hall Open
Ballroom A&B

11:00 am-1:00 pm Lunch with Exhibitors
Ballroom A&B

1:00-2:45 pm General CE Session:
Ballroom C

SPEAKER: George Robertson

Managing Your Data to Improve Results 

In this session, we will cover the key data points you need to manage in order to improve efficiencies and increase profits within your agency. Today, data comes in multiple facets from websites, management systems, phone systems, rating systems and other sources. You will learn to recognize these key data elements and understand how to use this data to make better decisions that will lead to more profits. 
Approved for 2 hrs. P&C or L&H

2:45-3:30 pm Networking Break-Exhibit Hall

Ballroom A&B

3:30-4:45 pm Industry Update
Ballroom C

SPEAKER: Director Ray Farmer, S.C. Department of Insurance
Approved for 1 hr. P&C or L&H

4:45-6:00 pm Exhibitor Appreciation Reception w/ Prize drawings
Ballroom A&B

6:00 pm 
Exhibitor Breakdown


Thursday, March 5, 2020

8:15 - 9:00 am Registration Open
Carolina Room Pre-function - Lower Level

8:15 - 9:00 am Continental breakfast
Carolina Room

9:00 am - 12:00 pm Closing CE Session
Carolina Room
SPEAKER: George Robertson

Six Trends That will have an impact on the Future of Insurance

With the increasing move towards automation in our society, the field of insurance is wide-open for new and electrifying changes.   In this exciting session, you will learn about six major trends that will impact the insurance industry in the near future.    Understand the impact of artificial intelligence and augmented reality on improving operations and the customer experience.  How will The Internet of Things (IoT) help with risk mitigation and risk management for the consumer market? Within the business world, learn about the new focus on RiskTech will assist businesses in risk mitigation.  As more regulation is passed concerning the protection of consumer data, understand the requirements on agencies to protect consumer data and the importance of CyberSecurity.   Learn the value of data analytics on determining trends, increasing profits, and enhancing the overall customer experience.   Enhancing customer experience is now driving towards easier access of data input and faster processing to meet the needs of today's consumer.   So, join us on March 5th for a time of discussion and understanding about the impact of these six trends in the insurance industry. 
Approved for 3 hrs. P&C or L&H

 Business attire